![]() However, there is a positive side to conflict. People have different experiences, motivations, opinions, and perceptions, which can lead to conflict. For example, you may need to deal with lazy or disrespectful colleagues or you may need to speak up when you think there is a flaw in a project proposal.ĭifficult conversations can be tough, but conflict is a natural part of life. There are many different situations where a difficult conversation may arise. The outcome significantly impacts their lives and there is a significant risk of negative consequences.8 steps you need to manage difficult conversations.Ī difficult conversation is a discussion between two or more people where:.Setting up the conversation for success.Why does communication fail in difficult conversations?.Is it time for a difficult conversation?. ![]()
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